Common questions
Frequently asked questions
Find clear answers about our services, processes, timelines, technology and how we work.
Category
General
Open only what you need. Each answer is designed to clarify a specific decision.
What is Jelpus?
Jelpus is a digital agency based in Barcelona specializing in custom web solutions, business process optimization and unique digital experiences. We focus on personalization, innovation and efficiency.
What services does Jelpus offer?
We offer a range of digital solutions: Custom Web Development (Next.js), Process Automation, API Integration, Advanced Analytics and consulting specialized in Wix Studio.
What types of companies are your services ideal for?
We work with tech startups, growing businesses and established brands. From e-commerce looking to increase sales to corporations needing reliable data dashboards. If your business wants to scale with technology, we are the right partner.
Where are you located?
Our office is at Plaça Gal·la Placídia 4, 08006, Barcelona. We welcome visits by appointment, but most meetings are held online for convenience.
Do you work with clients outside Spain?
Yes, we collaborate with companies from different countries. Our remote work model allows us to integrate easily with international teams.
Category
Services & Process
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How can I schedule a meeting to discuss my project?
You can book a video call easily through our smart scheduling system on the website. You can also contact us by email or phone, and we will help you coordinate the best time.
What is the work process with Jelpus?
Our process combines agility and clarity: 1) Discovery and analysis of your needs, 2) Experience design and prototyping, 3) Agile phased development, 4) Testing and optimization, and 5) Post-launch support.
How long does a project take to complete?
It depends on complexity. A simple e-commerce site can be ready in 4–6 weeks, while a custom management system may take longer. We always provide a clear estimate from the start.
What results can I expect when working with Jelpus?
Improvements in platform speed and performance, fewer errors and repetitive tasks thanks to automation, increased e-commerce sales and above all, peace of mind with a trusted technical team.
What if I need support after launch?
We offer maintenance and support plans tailored to each client, from one-off incident resolution to ongoing support with evolutionary improvements.
Category
Technical
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What technologies are you experts in?
Our team masters Next.js, React, TypeScript, Node.js, Tailwind and modern API integration. We are also specialists in Wix Studio for projects that need flexibility without sacrificing power.
Do you offer integrations with third-party systems?
Yes, we build custom integrations with payment platforms (Stripe, SumUp, Monei), CRMs, Google Cloud, BigQuery, Zoom and many more, adapting each solution to your business needs.
Do your projects follow security best practices?
Absolutely. We implement secure authentication, data encryption, access controls and technical audits. We make sure your platform is safe and reliable.
Category
Pricing & Engagement
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How are prices calculated?
Every project is unique. We calculate prices based on scope, technical complexity and estimated time. We present a clear budget with no surprises.
Do you offer flexible payment plans?
Yes, we can adapt payments by project milestones, delivery phases or monthly support plans, depending on what best fits your needs.
Can I request consulting only, without development?
Yes. We offer consulting sessions to help you define digital strategies, improve your tech stack or solve specific business problems.